The commerce system that runs itself.
Unmade Digital unifies your Messenger, Instagram and WhatsApp conversations, AI voice calls, courier entries and order analytics into one system that sells, replies, ships and reports — around the clock, without another hire.
Trusted by growing brands around the world
- Rupkotha
- Noor Atelier
- Meher & Co
- Arbor Home
- Kanan Beauty
- Tilottoma
The platform
Everything, in one system.
One ledger for conversations, orders, couriers and the numbers that tell you what to do next.
AI conversations
Every message answered. In seconds. In Bangla or English.
- < 3s
- avg. reply time
- 24/7
- coverage
- Bangla + English
- natively
- 92%
- of chats resolved without a human
AI calling
An AI that picks up the phone.
Confirm COD orders, recover abandoned checkouts, chase failed deliveries and follow up on leads — with a natural voice agent that speaks your customer's language, logs every call, and hands off to a human the moment it should.
Order confirmation calls
Every COD order confirmed before it reaches a courier.
Abandoned-cart recovery
A call within the hour, while intent is still warm.
Delivery follow-ups
Failed delivery chased, rescheduled and logged.
Transcripts & sentiment
Every call written down, scored and searchable.
Courier automation
Stop typing orders into courier panels.
Every confirmed order is pushed to Pathao, Steadfast, RedX or your own courier the moment it's ready — with the right weight, address, COD amount and note. Status flows back automatically. One brand saved 1,400 hours a year here.
- 1,400+
- Hours saved / year
- 0
- Manual entries
- 0.0%
- Entry error rate
Connected out of the box
Bangladesh
- PathaoConnected~2s
- SteadfastConnected~3s
- RedXConnected~2s
- PaperflyConnected~4s
- eCourierConnected~4s
- SundarbanConnected~6s
Global
- DHLConnected~3s
- FedExConnected~3s
- AramexConnected~5s
- UPSConnected~3s
Custom
Any courier with an API — plus a CSV bridge for the ones without.
- REST APIBring your ownyours
- WebhooksBring your owninstant
- CSV bridgeBring your ownbatched
Order intelligence
See exactly where your orders come from.
Live geographic intelligence down to the thana. Find the districts worth advertising in, the routes worth negotiating, and the zones where returns eat your margin.
Real district boundaries; order figures are illustrative sample data. Boundaries are the 64 ADM2 districts of Bangladesh; Dhaka, Chittagong, Gazipur carry the largest share of orders in this sample.
Growth
The numbers move. Here's the proof.
- +38%
- average revenue lift in 90 days
- 4.2×
- more conversations handled per agent
- -61%
- order confirmation time
- 99.98%
- platform uptime
Steady compounding, not a launch spike — the shape most stores see once replies stop being the bottleneck.
Buyers who get answered come back. Retention flattens around month three instead of decaying.
- Reach100%
- Conversation46%
- Order23%
- Delivered19%
Nearly one in five people reached ends up with a parcel in hand.
Aggregate across Unmade Digital customers, 2025–2026.
And everything else
The rest of the store, already built.
Product & inventory
Variants, bundles and stock that stays honest.
Multi-warehouse stock
Allocate from the location that ships fastest.
COD & online payments
bKash, Nagad, SSLCommerz and cash on delivery.
Order lifecycle & returns
One state machine from placed to settled.
Customer profiles
Every chat, call and order against one person.
Discounts & campaigns
Codes, tiers and windows without a developer.
Landing page builder
Ship a campaign page the same afternoon.
Abandoned cart recovery
Chat, call and message, in that order.
Role-based team access
Agents see conversations, not your margins.
Reports & exports
Anything on screen leaves as CSV.
Open REST API & webhooks
Events out, orders in, documented.
Mobile app for operations
Confirm and dispatch from a phone.
Ad creative
Creatives that actually sell, made for you.
Our team produces the static and video creatives that feed your Meta campaigns — built from what your own data says is converting, iterated weekly, and shipped straight into your ad account.
Architecture
Built to take the spike.
Event-driven architecture, queue-backed workers and horizontal scale. Whether it's a quiet Tuesday or the first minute of your campaign, the system holds — millions of requests, no dropped orders.
Throughput, first minute of a campaign
- 99.98%
- uptime
- <120ms
- p95 API
- Auto-scaling
- workers
- Zero-downtime
- deploys
Customers
Our clients say it better.
Demo content.The film, quotes and messages below are illustrative while customer interviews are being recorded. No real customer is named, shown or quoted on this page yet.
Raat 1 tay message korchilam, sathe sathe reply pelam ar order o hoye gelo. Eto taratari keu reply kore na normally 👏
Buyer, on a campaign post
Comment korar 10 second er moddhe DM e chole elo, size ta o stock e ache kina bole dilo. Bhalo laglo.
Buyer, comment thread
Rider ke pathanor age ekta message pelam tracking number soho. Chittagong e eta keu kore na 🙂
Buyer, on a delivery update
Ajke 312 ta order, ekta o manually courier e tulte hoy nai. First time in two years.
Store owner, first week live
Campaign er first minute e 4,000+ message dhukse. Inbox ekbaro atke jay nai, ar shob gulor reply gese. Ager bar amra 3 din dhore backlog clear korchilam.
Operations lead, after a launch
Weight ar COD amount nije boshe jacche, tai RedX theke ar wrong-charge er complain ashe na. Month e prai 1,400 taka bachse shudhu oi jaygay.
Store owner, on courier automation
Asked for the size chart at 2am expecting nothing till morning — got the chart, the price and a COD confirmation in under a minute. Genuinely impressed.
Buyer, story reply
Second order. Last time delivery update gulo nije theke ashchilo, tai ar phone dite hoy nai — that is why I came back.
Returning buyer, DM
Call ta AI chilo bujhtei pari nai. Order confirm korlo, address repeat korlo, ar kal dupure parcel o chole elo.
Buyer, DM after a confirmation call
Demo content. These are representative messages written by us, not screenshots of real conversations — real, permitted captures replace them before launch.
Questions
Before you book.
How long does setup take?
Most stores are live in seven days. Day one is channel connection and catalogue import, days two to four are AI training on your own replies and objections, and the rest is courier setup and a dry run on real orders before we hand over.
Which couriers do you cover?
Pathao, Steadfast, RedX, Paperfly, eCourier and Sundarban in Bangladesh, plus DHL, FedEx, Aramex and UPS internationally. Anything with an API can be added, and couriers without one get a CSV bridge so the workflow stays the same.
Is the WhatsApp automation compliant?
Yes. We run on the official WhatsApp Business Platform with approved message templates and opt-in handling, so campaigns go out inside Meta's policy rather than through an unofficial gateway that can lose your number.
Who owns the data?
You do. Orders, customers, conversations and call transcripts are yours, exportable as CSV or through the REST API at any time, and we delete them on request when you leave.
How is pricing structured?
A monthly platform fee by order volume, plus usage for AI calling minutes and WhatsApp template messages, which are billed at cost. Ad creative production is a separate add-on. We quote after the walkthrough call, once we have seen your actual volume.
Can I migrate from an existing store?
Yes. We import products, customers and historical orders from Shopify, WooCommerce or a spreadsheet, keep your existing URLs working, and run both systems in parallel until you are ready to cut over.
Book a call
Book a 30-minute walkthrough.
See your own store's workflow running inside Unmade Digital. No slides.
- We map your current order flow, channel by channel.
- You watch the AI answer a real message from your own inbox.
- We price it against your actual monthly volume.
- You leave with a written setup plan, whether or not you buy.
Average setup time: 7 days
Siam Ahmad, Founder · +880 1616 738683
Contact
Come and see us.
- Address
- Unmade Digital
23/A, Dhanmondi 27, Dhaka-1209, Bangladesh - Phone
- Siam Ahmad · +880 1616 738683
- Hours
- Sun–Thu, 10:00–19:00 (GMT+6)